Link to change the temp password not received

#1039098
  • Resolved David Lipshaw

    4 months, 1 week ago

    Rank Math business

    I’m not getting the email with the link to change the temporary password even though it says “Your account with Rank Math is using a temporary password. We emailed you a link to change your password.”

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    4 months, 1 week ago

    Hello,

    We apologize for the issue you are facing with not receiving the email to change your temporary password. Please check your spam or junk folder to see if the email has been filtered there. If you still cannot find it, you may want to try requesting the password reset link again through the Rank Math account login page.

    If the problem persists, please reply to this ticket, and a human agent from our support team will assist you further. Thank you for bringing this to our attention!

    Rakibuzzaman Siam

    4 months, 1 week ago

    Hello,

    Thank you for contacting the support.

    We went ahead and reset the login details for you. Please check the required info in the sensitive data section.

    Hope that helps.

    RankBot

    3 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Link to change the temp password not received’ is closed to new replies.