Hello,
We apologize for the issue you are facing with the Rank Math Pro plugin update. It seems like you might be encountering a fatal error related to the Action Scheduler, which can happen due to conflicts with other plugins or themes, or if an older version of Action Scheduler is being used by another plugin.
To help resolve this issue, please follow these steps:
-
Backup Your Database: Before making any changes, we recommend taking a backup of your database.
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Use the Repair Action Scheduler Plugin: You can use our Repair Action Scheduler plugin to fix this issue automatically on most sites. For multisite installations, use the multisite version.
- Download the ZIP file from GitHub and upload it to your site via Plugins → Add New → Upload Plugin.
- Once activated, it should automatically fix the issue and deactivate itself.
- You may see messages indicating that tables have been created successfully.
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Clear Cache: After following the above steps, please clear all caches, including server cache.
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Check for Plugin Conflicts: If the issue persists, there may be a conflict with another plugin or your theme. You can check for conflicts by following our guide on checking plugin conflicts.
If you continue to experience issues after trying these steps, please reply to this ticket with your site URL so that a human agent from our support team can assist you further.
Thank you for raising this concern!
Sources:
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
Hello,
Thank you for contacting Rank Math.
You are having this issue because the PRO version is trying to update the plugin but your subscription already expired last year October 29, 2024.
To fix the issue, you will have to make a new purchase:
– Rank Math PRO : https://rankmath.com/pricing/
or you can deactivate Rank Math PRO and only use the free version of the plugin.
Don’t worry; none of your settings will be lost during the transition. Everything gets safely stored in your WordPress database, and the PRO will remain intact and activates back as soon as your subscription becomes active again.
If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
