Hello,
We apologize for the issue you are facing with your Rank Math PRO subscription. It seems that your subscription is showing as inactive despite the billing details indicating it should still be active until 10/1/24.
To resolve this, we recommend checking the following:
- Ensure that you are logged into the correct Rank Math account associated with your purchase.
- Verify if there were any issues with the payment method used for the subscription.
- Check your email for any notifications regarding your subscription status or payment issues.
If everything seems correct on your end, please reply to this ticket with any additional details or concerns, and a human agent from our support team will assist you further. Thank you for bringing this to our attention!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
