Hello,
We apologize for the issue you are facing with your Content AI credits not reflecting on your WordPress dashboard. To resolve this, please follow these steps:
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Log in to the Correct Account: Ensure that you are logged into the Rank Math account that you used to purchase your Content AI credits.
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Check Your Credits: Go to your Rank Math account and check if the correct remaining credits are displayed. You can do this by visiting this link.

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Disconnect and Reconnect: If the credit count is correct on the website but not on your WordPress dashboard, navigate to your WordPress admin area and go to Rank Math > Dashboard > Help. From there, disconnect and then reconnect your Rank Math account.


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Refresh Credits: After reconnecting, head back to your Content AI section and refresh the credits count to ensure the plugin requests the updated credits from our server.

Following these steps should help in resolving the issue. If you continue to experience problems, please reply to this ticket, and a human agent from our support team will assist you further.
Thank you for bringing this concern to our attention!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.