Hello,
I’m sorry to hear that you’re having trouble using your AI credits and accessing the PRO version. To use your AI credits, ensure that you have a valid subscription that includes Content AI credits. If you’re unable to use them, it might be helpful to check if your subscription is active or if there are any restrictions on your account.
Regarding downloading the PRO version, you can upgrade to the Rank Math PRO plan by visiting the Rank Math Pricing page. Once you purchase the PRO plan, you will receive access to all the features, including Content AI.
If you continue to experience issues, please reply to your ticket with more details, and a human agent from our support team will assist you further. Thank you for raising this concern!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.