Unable to edit Meta Tags using Rankmath Plugin

#1034381
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  • Hello,

    We apologize for the issue you are facing with editing meta tags using the Rank Math plugin. There could be several reasons why you are unable to add or edit meta tags. Here are some common troubleshooting steps you can follow:

    1. Check for JavaScript Conflicts: Sometimes, other plugins or themes can cause JavaScript conflicts that prevent Rank Math from saving metadata. You can open the Developer Tools Console in your browser to check for any errors. If you see any errors, it may help to identify the conflicting plugin or theme.

      • To open the console in Chrome, navigate to More Tools → Developer Tools and click on the Console tab. You can also use the keyboard shortcut Ctrl + Shift + J (Windows) or Cmd + Option + J (Mac).
        Open Developer Tools
        Open console tab
    2. Firewall Settings: If you have a firewall installed, it might be blocking access to certain files that Rank Math needs to function properly. Ensure that Rank Math is whitelisted in your firewall settings.

    3. Physical robots.txt File: If there is a physical robots.txt file in your website’s root folder, it may prevent you from editing it through Rank Math. You can remove this file via FTP or cPanel File Manager.
      Robots.txt file in root folder

    4. Plugin Conflicts: Another plugin might be creating the meta tags, which could lead to conflicts. Try disabling other plugins one by one to see if that resolves the issue.

    If you continue to experience difficulties after trying these steps, please reply to this ticket with any error messages you find in the console or additional details about your setup, and a human agent from our support team will assist you further.

    Sources:
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
    I Can’t Edit My Website’s Robots.txt » Rank Math

    Hello,

    You can follow this guide on how you can add the meta tags on your pages: https://rankmath.com/kb/seo-meta-tags/

    If you face any issues, please share a screenshot with us using a tool like https://imgur.com/upload so that we can check the issue further for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Unable to edit Meta Tags using Rankmath Plugin’ is closed to new replies.