RankMath Plugin won’t update changes on my websites

#1034159
  • Resolved Ramzi
    Rank Math free

    I have seen someone that is facing the same issue in the open forum. Unfortunately, anything i update on my website, I have to disable then enable rank math for my changes to take effect.

    I use WP Bakery as my plugin page builder. Please help
    Ramzi

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    We apologize for the issue you are facing with the Rank Math plugin not updating changes on your website. This can happen for a few reasons. Here are some steps you can take to troubleshoot the problem:

    1. Ensure Rank Math is Updated: Make sure you are using the latest version of Rank Math. You can check this by navigating to your WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control. If an update is available, please update the plugin.
      Check Rank Math version from Version Control

    2. Check REST Route: Sometimes, security plugins or firewalls can block the REST route used by Rank Math. You can check if the REST route is blocked by visiting this URL in your browser (replace example.com with your domain):
      `https://i.rankmath.com/1k8KcX+
      If you see a response indicating access is denied, then your firewall may be causing the issue. You can find solutions to unblock Rank Math from your firewall here.
      REST no route

    3. Plugin Conflicts: There might be a conflict with another plugin or theme. You can check for known conflicts with Rank Math and other plugins by reviewing the settings in the Rank Math dashboard. If you find any conflicts, consider disabling those plugins to see if it resolves the issue.
      Plugin Conflict With Rank Math

    4. Clear Cache: If you are using any caching plugins or server-side caching, make sure to clear all caches after making changes.

    If these steps do not resolve the issue, we recommend replying to this ticket with your website URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we hope to help you get it resolved soon!

    Sources:
    Why Rank Math Settings Are Not Getting Saved? » Rank Math
    Why Rank Math Settings Are Not Getting Saved? » Rank Math

    Ramzi
    Rank Math free

    it’s not clear what URL i should use and replace with my domain name. Could you give me a better how to guide for the REST Route

    Ramzi
    Rank Math free

    nothing is working to be honest.

    Hello,

    Please check if you are using a firewall, as it may prevent the changes from being saved.

    You can change your domain in this example to test it:

    https://yourwebsite.com/wp-json/rankmath/v1/updateMeta

    If you are using a Firewall, please whitelist these routes:

    /wp-json/rankmath/v1/updateMeta
    

    If they are getting blocked by a firewall, you may need to whitelist the IP by following this guide:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    Let us know how this goes.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘RankMath Plugin won’t update changes on my websites’ is closed to new replies.