Hello,
We apologize for the confusion regarding your invoice. The amount of €71.88 exclusive of tax likely corresponds to a Rank Math PRO subscription, as our PRO plans are billed annually and can vary based on the specific plan you selected.
If the invoice came from one.com, it may be related to a reseller or payment processor. To confirm the details of your subscription and invoice, you can check your Rank Math account:
- Log in to the Rank Math account area.
- Navigate to the Subscriptions section from the left sidebar.
- In the Invoices tab, you can find all invoices related to your Rank Math subscriptions.
If you need further assistance or clarification regarding your invoice, please reply to this ticket, and a human agent from our support team will assist you further.
Thank you for raising this concern!
Sources:
How to Download or Update My Invoice » Rank Math
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
We need to see the order number that starts with RANKMATH2#####-####-#####
We really look forward to hearing back from you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
