Hello,
We apologize for the issue you are facing with your Rank Math PRO account. It seems that there might be a problem with the email address associated with your PRO plan. Please ensure that the email you used to purchase the PRO plan matches the one you are using to log in.
If they are different, you will need to contact our support team to merge both accounts or change the email connected to your PRO account. You can do this by replying to this ticket and providing the necessary details, including the email address you used for the purchase or a screenshot of the invoice.
Thank you for raising this concern, and we will ensure that a human agent from our support team takes over your ticket and assists you further.
Best regards!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Dear Rank Math Support Team,
Thank you for your response.
I would like to confirm that the email address I used for the purchase and am currently using to log in is: k***************@g********.
I have also attached the invoice link/screenshot as requested for your reference.
Kindly assist me in resolving this issue as soon as possible.
Thank you for your support.
Best regards,
Hoá đơn thanh toán
Hello,
It seems like you’ve marked this ticket as resolved.
Can you please confirm if you still need our assistance with this topic or anything else?
Looking forward to hearing back from you.
Thank you.
