Redirection Import Issue on Rank Math

#1030239
  • Resolved Proshun Chowdhury
    Rank Math free

    I want to redirect multiple posts using Rank Math’s redirection feature.

    I created a CSV file containing all the source and destination URLs with having post IDs, status, type and matching.

    Even if an hour and half passed by, the there were “ZERO” imports. There were only 100 redirections but none of them were imported.

    How to resolve this issue?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    We apologize for the issue you are facing with the redirection import in Rank Math. It sounds frustrating to have your imports not go through as expected.

    Here are a few steps you can take to troubleshoot this issue:

    1. Check CSV Format: Ensure that your CSV file is formatted correctly. The file must include at least the source and destination columns. You can refer to our guide on creating a proper CSV file here.

    2. Error Messages: If there were any errors during the import process, you might have received an error message indicating what went wrong. Common issues include missing required columns or incorrect formatting.

      • If you missed adding the source or destination columns, you would see an error message stating "Missing one or more required columns".
        Error Message: Missing one or more required columns
    3. Import Process: Make sure you followed the correct steps to import the CSV:

      • Navigate to Rank Math SEO → Redirections.
      • Click on Import & Export at the top of the screen.
      • Under the Import tab, click Choose File to upload your CSV file and then click Import CSV.
        Importing CSV to create Redirections
    4. Check for Conflicts: Sometimes, other plugins or themes may conflict with Rank Math. Try deactivating other plugins temporarily to see if that resolves the issue.

    If you’ve checked all of these and are still experiencing issues, please reply to this ticket with your site URL and any specific error messages you encountered during the import process. A human agent from our support team will be able to assist you further.

    Thank you for raising this concern, and we hope to resolve it for you soon!

    Sources:
    How to Import Redirects to Rank Math SEO » Rank Math
    How to Import Redirects to Rank Math SEO » Rank Math

    Hello,

    Could you please share the CSV redirects you have imported so we can check as well?

    You can upload the file on https://wetransfer.com/ or any file-sharing service like Google Drive and add the generated link here.

    Meanwhile, please check if the Cron jobs on your website are working properly.

    You can install the WP Crontrol plugin and navigate to WP Dashboard > Tools > Cron Events to make sure that the Cron Jobs is working fine on your site.

    Here’s a link for more information:
    https://rankmath.com/kb/analytics-issues/#scheduled-actions

    Also, please check if the redirection tables are created by heading over to WordPress Dashboard > Rank Math > Status & Tools > System Status > Rank Math:

    Redirection tables

    If those are returning 0, click this button in Rank Math > Status & Tools > Database Tools:
    https://rankmath.com/kb/rank-math-status-and-tools/#recreate-missing-database-tools

    Let us know how this goes.

    Hi, thanks for the response.

    Here is the CSV file I have used for importing: https://docs.google.com/spreadsheets/d/1NJ9e4nguAtZqEJZj7oN7OxHiiLbNgCm086W3CZaaAoM/edit?gid=224290719#gid=224290719

    I have followed the necessary format but yet it’s not working.

    Hello,

    Unfortunately, we were not able to find any Rank Math account under the email address you shared in the sensitive data section.

    Please share the email address that you used to purchase the plugin, or you can search and forward the receipt from FastSpring.com so we can locate your account.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Redirection Import Issue on Rank Math’ is closed to new replies.