Hello, we apologize for the issue you are facing with the plugin not working despite being connected. Here are a few steps you can take to troubleshoot the problem:
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Check for Conflicts: Sometimes, other plugins or themes can conflict with Rank Math. Try deactivating other plugins one by one to see if the issue resolves.
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Clear Cache: If you are using a caching plugin, clear your cache and check if that resolves the issue.
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Update Rank Math: Ensure that you are using the latest version of Rank Math. If not, update it to the latest version.
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Check Settings: Go through the Rank Math settings to ensure everything is configured correctly for your pages.
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Reinstall the Plugin: If none of the above steps work, consider reinstalling the Rank Math plugin. Make sure to back up your settings before doing this.
If you continue to experience issues, please reply to this ticket with your site URL, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!
Sources:
Website Not Shown In Rank Math Account Area » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
