Hello,
We apologize for the issue you are facing with your subscription. If you purchased Rank Math PRO under an incorrect email address, you will need to contact our support team to merge both accounts or change the email connected to your PRO account.
To do this, please reply to your existing ticket and include the email address you used to purchase the PRO plan or a screenshot of the invoice you received. This will help our support team locate your account and assist you further.
Thank you for raising this concern, and we appreciate your understanding as we work to resolve this for you!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
