Social (FB) image missing after site restore.

Hello,

We apologize for the issue you are facing with the social media image not displaying after your site restore. Thank you for providing detailed information about the steps you’ve already taken.

Here are a few additional suggestions to troubleshoot the issue:

1. Check Open Graph Settings: Ensure that the Open Graph image is set correctly in Rank Math. You can do this by navigating to WordPress Dashboard → Rank Math → Titles & Meta → Global → OpenGraph Thumbnail. Make sure the image is uploaded and saved properly.
   

2. Post/Page Specific Settings: Verify that the specific post or page has the correct social media image set. You can do this by editing the post and checking the Rank Math settings in the sidebar under the Social tab. Make sure the image is selected there as well.
   

3. Image Format and Dimensions: Ensure that the image format is supported (JPEG, PNG, GIF, WebP, or AVIF) and that it meets the recommended dimensions of 1200px X 630px. If the dimensions are too small or too large, Facebook may not display it correctly.

4. Clear Cache: If you are using any caching plugins, clear the cache to ensure that the latest changes are reflected on your site.

5. Facebook Debugger Tool: Use the Facebook Sharing Debugger to scrape your URL again. This tool can help identify any issues with how Facebook sees your page and can refresh its cache for your URL.

If you’ve tried all these steps and the issue persists, please reply to this ticket with your site URL so that a human agent from our support team can assist you further.

Thank you for your patience, and we hope to resolve this for you soon!

Sources:
Open Graph/Social Preview Image Is Not Displayed » Rank Math
Open Graph/Social Preview Image Is Not Displayed » Rank Math

Hello,

The og:image meta tag is missing from the source code, and the featured image of your homepage is set as SVG:
https://pedalution.co.uk/wp-content/uploads/2021/11/Club-on-The-Levels.svg

Please ensure that the image you have set while editing your page and in Rank Math > Titles & Meta > Global Meta > OpenGraph Thumbnail is as close as 1200 x 630 pixels.

Also, the image file format you are using is only between jpeg, gif, or png as per Opengraph Standards.

Looking forward to helping you.

Hello,

In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.