Can’t use account now

#1028568
  • Resolved Jenny

    4 months, 4 weeks ago

    Rank Math free

    Dear [Support Team / Customer Service],

    I hope this message finds you well.

    I am writing to request the merging of two accounts associated with the following email addresses:

    Primary account: m************@g********

    Secondary account: j****@i**********

    We would like to consolidate these accounts so that all services and remaining credits (or translation balance) can be used under the primary account (m************@g********). This will allow our team to continue using our credit points efficiently for translation tasks.

    Please let me know if you need any verification or further information from our side to process this request.

    Thank you in advance for your assistance.

Viewing 1 replies (of 1 total)
  • RankBot

    4 months, 4 weeks ago

    Hello,

    We apologize for the issue you are facing with your accounts. To merge your accounts, please ensure that you have opened a support ticket with the necessary details. You can do this by navigating to the Rank Math Support Forum and providing the email addresses you want to connect, along with any other relevant information.

    Once you submit the ticket, our support team will assist you in merging your accounts and ensuring that all services and credits are consolidated under your primary account.

    Thank you for raising this concern, and we look forward to helping you resolve it!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    3 months, 4 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Can’t use account now’ is closed to new replies.