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I purchased Rank Math Pro but it is not available on my subscription list. I hace an order number and i am pretty sure i logged in with the same email as my account.
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Hello,
We apologize for the issue you are facing with your Rank Math PRO subscription not showing up. It’s possible that you may have upgraded to PRO using a different email address than the one associated with your current account.
To resolve this, please follow these steps:
- Log into your Rank Math account and check the Subscriptions section to confirm if your PRO subscription is listed there.
- If it’s not listed, you will need to contact our support team to merge both accounts or change the email connected to your PRO account. You can do this by opening a ticket in the Rank Math Support Forum.
- In your ticket, please include the email address you used to purchase the PRO plan or a screenshot of the invoice you received from FastSpring.com.
Once you provide these details, our support team will assist you in locating your PRO account and resolving the issue.
Thank you for raising this concern, and we hope to get this sorted out for you soon!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Ensure Your Account Has an Active Subscription » Rank Math - Log into your Rank Math account and check the Subscriptions section to confirm if your PRO subscription is listed there.
The ticket ‘Subscription not showing available’ is closed to new replies.