Rank Math Plugin causing issue on the website

#1027379
  • Resolved Embroiplanet

    5 months ago

    Rank Math free

    Hi Rank Math Support,

    I am encountering a PHP warning on my product pages due to the Beta Opt-in feature. The error message is as follows:
    Warning: Trying to access array offset on value of type bool in /wp-content/plugins/seo-by-rank-math/includes/modules/version-control/class-beta-optin.php on line 148

    This error appears on the frontend of my site and in the backend when editing products. It seems to be related to the Beta features of Rank Math, as disabling the Beta option resolves the issue temporarily.

    I’ve already tried the following:

    Disabling Beta Opt-in in Rank Math settings.

    Updating Rank Math to the latest version.

    Turning off all other plugins to ensure it’s not a conflict.

    Would you be able to investigate and fix this issue in the next update? Any guidance would be appreciated, as I’ve switched to another SEO plugin for now and would love to return to Rank Math once the issue is resolved.

    Thank you!

    Best regards,

Viewing 1 replies (of 1 total)
  • RankBot

    5 months ago

    Hello,

    We apologize for the issue you are facing with the Rank Math plugin. The warning you are encountering seems to be related to the Beta Opt-in feature, and we appreciate you providing detailed information about the steps you’ve already taken to troubleshoot the problem.

    Since disabling the Beta option temporarily resolves the issue, it indicates that there may be a bug related to the Beta features. We recommend that you reply to this ticket with your site URL so that our team can investigate further.

    In the meantime, we are continuously working on improving our plugin and addressing any issues that arise. Your feedback is valuable, and we will take your concerns into account for future updates.

    Thank you for your understanding, and we look forward to assisting you further!

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math Plugin causing issue on the website’ is closed to new replies.