Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Since you originally purchased Content AI and received Rank Math PRO trial, which was renewed for a year, cancelling Content AI will also cancel Rank Math PRO.
What we can do is refund both subscriptions so you can purchase a new Rank Math PRO subscription.
Let us know how you wish to proceed, and we will do the needful.
We really look forward to hearing back from you. Thank you.
OKay. Let’s do it.I can purchase a new Rank Math subscription
Hello,
As requested, we have initiated a refund on your requested transactions. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
Now, you can purchase the Rank Math PRO subscription again from here: https://rankmath.com/pricing/
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
