Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We can see that your subscription expired last April 10, 2025.
FastSpring, our payment processor, automatically retries the charge 1, 3, and 5 days after a declined rebill/payment failed.
However, in your case, it’s possible that you have changed your payment method too late or for some reason renewal doesn’t work and the subscription already expired. You can purchase a new subscription from our site: https://rankmath.com/pricing
It will not affect your site’s SEO setup and all the settings and data will stay the same on your site.
Hope that helps. Let us know if you need any other assistance.
Can you fix this issue asap?
Hello,
Please purchase a new subscription here to continue using the PRO: https://rankmath.com/pricing/
The reason for the error is trying to update the PRO version of the plugin while connected to your free account. For more details, you can check this URL: https://rankmath.com/kb/fix-pclzip-err-bad-format/
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
