Rank Math Metabox isn’t opening

#1025845
  • Resolved Madeira Intertours

    5 months ago

    Rank Math free

    Hi there,
    I’m having an issue with the Rank Math meta box… It’s not opening as expected. When I click on it, the line beneath becomes darker (as if it’s active), but the actual meta box content doesn’t appear.
    Could you please help me resolve this?
    Thanks in advance!

Viewing 1 replies (of 1 total)
  • Adetayo

    5 months ago

    Hello,

    Thank you for contacting Rank Math support. We apologise for any inconvenience caused.

    This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes. Please update if not yet.

    Here’s a guide for troubleshooting further if the issue persists: https://rankmath.com/kb/check-plugin-conflicts/

    You can also follow the steps in this video: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math Metabox isn’t opening’ is closed to new replies.