I need clarification

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

We can see that you purchased the Content AI Creator plan. Please note that Content AI plans differ from our Rank Math PRO subscription. If you intend to purchase the PRO plugin, please purchase it here: https://rankmath.com/pricing/

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Hello,

We apologize for the inconvenience, however, we see that for some reason system initiated a refund on your Business subscription.

What we can do in this scenario is refund your Content AI Creator plan then, you can proceed to purchasing the Business plan again.

Let us know how you wish to proceed.

We really look forward to hearing back from you. Thank you.

Hello,

As requested, we have initiated a refund on your requested transactions. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

For PayPal, it’s always almost instant.

As of the month date, you won’t be able to access those premium features we refunded.

Of course, we’re very sorry to see you go.

We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.