Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We can see 712 / 750 credits in your account. You still have 38 credits. You’ll have to wait until May 28th for your free credits to replenish.
Please monitor the credits and let us know if they refresh on the 28th. If not, we might need to escalate the issue to our developers.
We appreciate your patience in the meantime.
Please do not hesitate to let us know if you need our assistance with anything else.
Si, pero es que esos 712 créditos están desde hace 2 meses así, sin moverse
El 28 de abril no se repusieron tampoco
Hello,
We reset your wallet for the current month, so you now have access to the free 750 credits.
There were also some changes made to the wallet to ensure that it resets fully on the next month.
Thank you.
En mi web, en una entrada cualquiera, salen 0 créditos disponibles
Hello,
We have manually disconnected the website from our end. Now, please try to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and then click on Connect Now.
Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple Rank Math licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.
Also, please make sure that you are running the latest version of Rank Math plugin.
The feature of free Content AI credit is limited to AI generation using AI tools and AI generation inside the editor.
Content AI Research, Editing Bulk SEO Meta, and Multiple Sessions in RankBot will not work for users without a separate plan.
You can read more about this from here: https://rankmath.com/kb/content-ai-free/
Let us know if this fixes the issue.
Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.
Ya solucionado. A ver el próximo mes.
Muchas gracias.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
