Image sharing on social media doesn’t work / ACF and CPT

#1025080
  • Resolved Camille Lv
    Rank Math free

    Hello,

    I’m asking for your help, as Elementor Pro support is directing me to you.

    On my client’s website, it’s not possible to share images, either directly via the viewer or via the share button widget provided by Elementor.

    These galleries are custom post types (CPT UI plugin – Custom Post Type) and the fields are also custom (ACF plugin).

    What manipulation is possible via Rank Math, or should I use other means?

    The galleries in question:
    https://www.unebonnedroite.fr/citations/
    https://www.unebonnedroite.fr/memes/

    Thank you in advance for your feedback.
    Sincerely

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Please note that Rank Math does not have the setting to post on Facebook using those buttons, as they are controlled by your theme provider.

    We only manage the image and metadata that will show when you share your post URLs:
    https://rankmath.com/kb/meta-box-social-tab/

    If you need assistance with those sharing buttons on your gallery, you should get in touch with your theme provider instead.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Image sharing on social media doesn’t work / ACF and CPT’ is closed to new replies.