Configuration issue

#102414
  • Resolved Origadream
    Rank Math free

    Hello,
    I have found your plugin and there are some issues for installation/configuration.
    I used wizard setup, and it is impossible to use Analytics Account and impossible to save “install analytics code”

    Any help would be appreciated

    Reggards
    Bruno

Viewing 3 replies - 1 through 3 (of 3 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Sorry for this late reply. With our latest update, is the issue still there? If yes, let us know and we will check it for you.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,
    I have updated your plugin and there is always the same issues…

    Regards
    Bruno

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Let’s try deleting old imported data and start the fresh data fetch. Please follow these steps.

    1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
    2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
    3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
    4. Once the process is complete. Please recheck the Analytics page.

    We really look forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Configuration issue’ is closed to new replies.