无法付款,这是什么回事呢?

#1022015
  • Resolved Djdnd Djsdj
    Rank Math agency

    一直无法信用卡付款,提示“很抱歉,您的订单暂时无法被接受。我们十分重视您的订单,并愿意协助您完成该订单。请联系我们以获取帮助。”

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please ensure that your payment method supports the following:

    Payments in USD $
    Supports subscription-based payments
    You are not using a prepaid card
    International payments are turned on
    Your IP is not a Proxy, or you are using any VPN or hosting service

    Also make sure that the flag during checkout is showing the correct country at the top right corner.

    Country

    If everything from the above is enabled and working, you can also try using a credit card instead.

    You can also call your bank and ask what’s stopping the payment from going through and request them to approve it on your end.

    Looking forward to helping you.

    我更改IP后还是不行,一样的提示无法付款

    Hello,

    As my colleague mentioneda above, please note that you should use your actual IP address and you’re not using a VPN to change it.

    Could you please confirm which country you are in when purchasing Rank Math?

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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