Rank Math Updates issue

#101999
  • Resolved Kyro Sports
    Rank Math free

    Hello team,

    I’ve updated the Rank Math SEO to the latest version and after that, I’ve started getting very important issues. I’ve enlisted those below please check and fix it in an immediate manner,

    1. After update editors are not able to update the post when they try to open the post it shows them an error that says There has been a critical error on your website. Please check your site admin email inbox for instructions.

    When I deactivate the Rank Math Plugin everything works normally.

    2. I have latest version of the wordpress and Rank Math Plugin is not working with that meaning, on the post ther is not an option to enter the keywords and do the seo on posts with the support of Rank Math PLugin

    Without having these issues Rank Math Plugin is of no use. So please check the website http://www.kyrosports.com I’ve shared the access in sensitive data section please check and fix the bug causing an error due to the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
  • May I have the fix as per the above issues please or I need to move to another SEO plugin?

    It’s near about 24 hours but I’ve not received any response so far.

    Are you guys serious to provide support?

    Febby
    Rank Math free

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Are you running the latest version of the theme and the JNews essential plugin?

    Because we do not see the issue in the latest version and you can check this screencast We created for you to verify:
    https://i.rankmath.com/GyrEuE

    Please update to the latest version of your theme and the plugin.

    Hope that helps.
    ​​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rank Math Updates issue’ is closed to new replies.