Missing RankMath Pro purchase

#1019685
  • Resolved Milton Hobbs

    5 months, 2 weeks ago

    Rank Math pro
    Content AI Starter

    On 4/22/25 I purchased RankMath Pro. By mistake I entered a non-existent email address (m*****@h***********). Consequently, I never received purchase confirmation. Now, when I log into my RankMath account, there is no subscription for RankMath Pro. However, my credit card has been charged in the amount of $83.88.
    How do I proceed from here? My correct email address is m*****@h************
    Thanks
    Milton Hobbs

Viewing 1 replies (of 1 total)
  • Reinelle

    5 months, 2 weeks ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention.

    We have already replied to your other ticket and fixed this account issue.

    If you have further questions, you can continue there so we can follow up on one thread for efficiency.

    Looking forward to helping you.

Viewing 1 replies (of 1 total)

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