Rank Math SEO Analyzer cURL Error 28 (Timeout from Kinsta server)

#1019157
  • Resolved Дмитрий Борзов

    4 months, 1 week ago

    Rank Math free

    Hi, I’m using Rank Math SEO Analyzer on my website (spaintrevel.com), hosted on Kinsta.

    The analyzer tool fails with this error:
    cURL error 28: Operation timed out after 30001 milliseconds with 0 bytes received.

    I contacted Kinsta support and they confirmed that outgoing requests are not blocked. They suspect your API might be blocking our server IP.

    Can you please check if this IP is being blocked:
    35.246.255.216

    That’s the outgoing IP for external requests from my server.

    Thank you!

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    4 months, 1 week ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please follow this guide to see if this fixes the issue for you.
    https://www.wpbeginner.com/wp-tutorials/how-to-fix-curl-error-28-connection-timed-out-after-x-milliseconds/

    If that doesn’t fix the issue for you, please edit the following plugin file:
    wp-content/plugins/seo-by-rank-math/includes/modules/seo-analysis/class-seo-analyzer.php

    Then, change the following line (line number 405):

    $request = wp_remote_get( $api_url, [ 'timeout' => 30 ] );

    to increase the timeout value to 60:

    $request = wp_remote_get( $api_url, [ 'timeout' => 60 ] );`

    If the issue persists, please get in touch with your web host once again to see if they can fix the issue for you. This is because the issue is most likely a server timeout issue.

    Let us know how it goes. Looking forward to helping you.

    RankBot

    3 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math SEO Analyzer cURL Error 28 (Timeout from Kinsta server)’ is closed to new replies.