Planning to buy Pro membership

#1019040
  • Resolved Bharat Kumar
    Rank Math free

    Need help to buy Pro membership, as I can see no human support is avilable, I may have to create a ticket for everything. next you offer a 30-day no-questions-asked refund policy. Don’t like the plugin for any reason. after how many days I have to inform you for any refund if Its not working for me.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention.

    You’re right: we offer a 30-day no-questions-asked refund policy. That means you have a full 30 days from the date of purchase to try the plugin, and if for any reason it doesn’t meet your needs, you can request a refund – no pressure, no hassle.

    For example, if you purchase on April 10th, you have until May 10th to request your refund.

    While we don’t offer real-time chat or phone support, our ticket-based support system is fast and responsive, and you’ll always get help from a real person.

    To purchase a PRO subscription, please visit https://rankmath.com/pricing/

    We hope this helps. Please let us know if you have further questions or concerns.

    Thank you.

    there are some issue with sitemap, it is not created, I checked everything possiable at my end. Can you suggest why it is happening and also how to create new sitemap from rankmath with all older posts.

    https://khatudham.org/sitemap_index.xml

    Hello,

    The issue you are seeing is caused by an XML declaration error on your sitemap. This means that there is some extra content or whitespace before the XML declaration in your sitemap file.

    The most common reason for this error is a whitespace in your theme code, such as a blank line or space in your wp-config.php file or your theme’s functions.php file. This can happen when you edit these files manually or use a plugin or theme that modifies them.

    To fix this error, you need to find and remove the whitespace from your theme code. You can follow this guide to troubleshoot and resolve this issue: https://rankmath.com/kb/fix-sitemap-issues/#xml-text-declaration

    If the issue persists, you can also use this script to automatically fix this error: https://wejn.org/stuff/wejnswpwhitespacefix.php.html

    Looking forward to helping you.

    Hello,

    It looks like you’ve shared the URLs of your cPanel, which requires the logins. You can use any image-sharing tool like https://imgur.com/upload to share the screenshot with us.

    Regarding Content AI, unfortunately, the Hindi language is not currently supported by Content AI. You can check all the supported languages here: https://rankmath.com/kb/configure-content-ai-global-settings/#languages

    With that said, our team is continuously working on adding support for more languages in the future, so it’s possible that Hindi support may be added in a future update.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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