Full Refund of my Order ID: RANKMATH250419-5110-97152 – Requested

#1018467
  • Resolved Md Mustaqueem Alam

    5 months, 2 weeks ago

    Rank Math free

    Dear Sir/Madam,
    As I am new to blogging and still finding out a lot about it, Rankmath Pro subscription is not usable for me at the moment. Hence, kindly issue me the full refund and cancel the subscption. Details of payment and receipt are furnished below.

    Receipt

    Sold and fulfilled by FastSpring an authorized reseller
    Order ID: RANKMATH250419-5110-97152
    Order Created: 19 April 2025
    Paid In Full: 19 April 2025
    Purchaser
    Md Mustaqueem Alam

    India

    Seller
    FastSpring
    801 Garden Street
    Suite 201
    Santa Barbara, CA 93101
    US

    questionacharge.com
    GST ID: 9917USA29028OS1

    Product Support
    https://rankmath.com/
    s******@r***********

    Description Quantity GST Amount
    Content AI Starter
    Billed yearly. Trial Until 5/3/25
    1 US$ 0.00 US$ 0.00
    Rank Math PRO
    Billed yearly. Next Billing Date On 4/18/26
    1 US$ 15.10 US$ 95.88
    Discount – US$ 12.00
    Subtotal US$ 83.88
    GST (18%) US$ 15.10
    Total US$ 98.98
    Invoice ID: IVH3B7WCBQ3JDOXE343BBGH35VII

Viewing 1 replies (of 1 total)
  • Princess

    5 months, 2 weeks ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.

    Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.

    We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.

    We would much appreciate any feedback you have to offer.

    RankBot

    4 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Full Refund of my Order ID: RANKMATH250419-5110-97152 – Requested’ is closed to new replies.