sitemap error

#1017460
  • Resolved youssef shnino

    5 months, 2 weeks ago

    Rank Math free

    I have a problem with the Rank Math plugin. It displays a blank page and does not update automatically. I have tried all possible solutions, but to no avail. I added this code to my htaccess file:

    RewriteEngine On
    RewriteBase /
    RewriteRule ^sitemap_index\.xml$ index.php?sitemap=1 [L]
    RewriteRule ^([^/]+?)-sitemap([0-9]+)?\.xml$ index.php?sitemap=$1&sitemap_n=$2 [L]
    RewriteRule ^([a-z]+)?-?sitemap\.xsl$ index.php?xsl=$1 [L]

    I also excluded the sitemap files in the Litespeed plugin, but to no avail. The same problem persists. It works for a short time and then stops again. Can you solve this problem? I will provide my WordPress login information. If you can fix this, please

    https://imgur.com/a/TVkwT6y

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    5 months, 2 weeks ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We’ve checked your sitemaps, but they seem to be working fine

    sitemap

    Looking forward to helping you.

    youssef shnino

    5 months, 2 weeks ago

    Rank Math free

    Yes, it works for a day or two, then the problem returns as it was. Now I went to the link and found it to be a blank page.
    https://imgur.com/a/N6S7sel

    Reinelle

    5 months, 2 weeks ago

    Hello,

    We’re unable to see the issue as it is working properly on our end.

    Once the issue happens, could you please open the sitemap URL using Firefox browser and see if it returns any error message?

    Looking forward to helping you.

    RankBot

    4 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘sitemap error’ is closed to new replies.