Rank Math Option WordPress post which appears on the side is not visible due

#1017425
  • Resolved Blog query
    Rank Math free

    Rank Math Option WordPress post which appears on the side is not visible due to which there is a problem in doing in the post. Please provide a solution. A few months back we had submitted a ticket for this, the issue was resolved but the problem is that it has happened again. Please fix it so that we do not have to face such problems again so that our work does not stop. Thank you

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    Thank you for contacting Rank Math support.

    We accessed your site and were able to see the SEO Controls metabox after clicking the Rank Math icon. Please see the screenshot in the sensitive data section.

    If you are referring to something else, please share a screenshot of it.

    You can do so using this tool: https://imgur.com/upload

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    right know not resolve my problem please solve my issue

    Hello,

    We’re unable to replicate this issue on your site. The metabox is showing like in the screenshot we shared.

    If there’s an affected URL, please share it in the sensitive data section so we can investigate further.

    Looking forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We checked your posts and pages again, and we can see the Rank Math SEO Meta box is showing there properly without any issues.

    In this case, please try checking with a different browser or in incognito mode.

    If the issue persists, please share a screencast with us using a tool like https://loom.com so that we can check the issue further for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We opened the same draft post, but Rank Math’s meta box is showing fine.

    In this case, please check the star icon if it is unticked, as it will unpin the Rank Math from the toolbar

    star

    Also, ensure that the Rank Math option is enabled in the block editor options

    metabox

    Also, try zooming out the settings on your Google Chrome since the Headline Analyzer is showing instead of Rank Math’s

    zoom

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘Rank Math Option WordPress post which appears on the side is not visible due’ is closed to new replies.