wordpress updates causing instability in site

#101719
  • Resolved Shelly
    Rank Math free

    after recent wordpress updates, our site is experiencing significant errors and the error log is showing rankmath to be one of them. The plus has already been contacted about this issue as well.

    attached in the sensitive data is the error log

    • This topic was modified 4 years, 1 month ago by Shelly. Reason: moved error log to private window
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  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    It seems like a conflict with your theplus_elementor_addon plugin. Can you please disable that plugin temporarily and see if the issue goes away?

    Alternatively, it could be a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let me know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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