Question about not seeing ‘tickets’ in ‘support tickets’

#1016417
  • Resolved Nguyen Huynh

    5 months, 2 weeks ago

    Rank Math free

    I wonder if I created a question in “help -> Support -> Submit a ticket” but when I go to “my account -> support tickets” it shows: You don’t have any ticket. Can you tell me why?

Viewing 1 replies (of 1 total)
  • Jeremy

    5 months, 2 weeks ago

    Hello,

    Thank you so much for getting in touch.

    We checked your accounts and we can confirm your tickets are active. You can see them from this page: https://rankmath.com/my-account/support-tickets/

    Don’t hesitate to get in touch with us if you have any other questions.

    RankBot

    4 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Question about not seeing ‘tickets’ in ‘support tickets’’ is closed to new replies.