Hello,
Thank you so much for getting in touch.
We checked your account, and we can see that you successfully purchased a new plan.
Don’t hesitate to get in touch with us if you have any other questions.
Hmm well thanks for replying but I had out this request like two or three days ago, then like today we figure out order it again
So we didn’t get any help from your support team
SAD! Support team, take them back to the drawing board!
Hello,
We really apologise for the late response and any inconvenience it might have caused. We had an unusual number of tickets in the queue.
Please let us know if you need our assistance with anything else.
We look forward to hearing back from you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.