Hello,
Thank you for contacting us, and we deeply apologize for the unexpected delay in response.
We found your Rank Math subscriptions under the r***********@d************ email, but the account you opened this ticket is under d******************@d************ email.
You can log in to your Rank Math account using the r***********@d************ email address and download the Rank Math PRO plugin from your account dashboard.
Once done, please check this URL on how to install and setup the Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
However, if you want, we can merge your accounts so that you can keep the preferred email address active. To do that, please share the preferred email address on which you’d like to use your account.
Let us know how it goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
