after update rankmath Not Working

#10148
  • Resolved Amjad
    Rank Math free

    Hello,
    Dear Team I am very worried about the Latest version.after the update the rankmath Seo & it,s Working.I am Rollback with old version.can you Please give me the support & Install the latest version.Login details are above.
    after the updated the rankmath when i go to right the post & Inter the Focus keyword nothing happen,it,s look like hang.
    Please install the Latest version.
    Thanks
    Amjad Ali

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hi,

    Rank Math SEO is broken for me after the 1.0.28.1 update.

    When we go to the Rank Math section for each page there is no data in the tabs. We can only see the header of the tab. Please let me know how to rollback ASAP.

    Thanks

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have logged in to your site and updated the plugin and it is working correctly as shown below:
    IMG

    Please clear your browser cache and check again.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hi Michael,

    This is still not working for me. Can you tell me how to manage this?

    Hi there,

    Thanks for getting in touch!

    Would you mind sharing some screenshots of how this looks on your end and some details of what is not working so that we can advise further?
    Please test this out from an incognito window and let us know how this goes.

    Thank you.

    Here you go

    Screenshot Link

    Hi there,

    Thanks for the follow up.

    I have now tested your pages and posts and the Rank Math metabox is working smoothly for me as you can see below:
    IMG

    Please test this out from a different device or a different browser and let us know whether this issue will still be reproduced.

    Let us know how this goes. Thank you.

    Using different browser (Firefox on Mac). All data cleared. No change.

    https://snag.gy/XTIglB.jpg

    The post you are showing is not from my site.

    btw I am using WordPress 4.9.10

    Seofy
    Rank Math free

    Hi. I have the sanullme problem after the latest update. In the Rank Math section for each page there is no data, I only see the header of the tab as shown below:
    Rank Math not working properly after update

    Seofy
    Rank Math free

    Hi @seofy & @qasim-khawaja

    Please create new tickets and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

The ticket ‘after update rankmath Not Working’ is closed to new replies.