terrible elementor delay

#101418
  • Resolved Damian Migala

    3 years, 10 months ago

    Rank Math free

    Hello,
    At first, I will add that I use elementor PRO. Today I installed mathrank and when I wanted to edit my page with elementor, I had terrible delays on the page (while editing it). When i turned off mathrank i didn’t have any problems. Does anyone know the solution to this problem?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Damian Migala

    3 years, 10 months ago

    Rank Math free

    EDIT

    I made every step from here
    https://rankmath.com/kb/check-plugin-conflicts/

    And the result is that elementor pro (not basic elementor) making this delays, anybody know what’s going on?

    Damian Migala

    3 years, 10 months ago

    Rank Math free

    EDIT

    the website starts working normally after 3 minutes(no delay when i want to change something in elementor)
    Anybody know why delay is at very beggining?

    Damian Migala

    3 years, 10 months ago

    Rank Math free

    LAST EDIT

    I noticed that delay is only when start turn on my page and start using elementor. When i minimalize page bookmark for like 10 seconds, and i back then problem dissapear 🙁 I didn’t have this problem before installed mathrank

    Michael Davis

    3 years, 10 months ago

    Rank Math pro

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Damian Migala

    3 years, 9 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Uzair

    3 years, 9 months ago

    Hello,

    We notice a very slight delay – not as bad as the one seen in your screencast. I have shared the screencast in the sensitive data section.

    We are taking a closer look at this and we will fix this in one of the upcoming updates.

    Thank you so much for your patience in this matter.

    Uzair

    3 years, 9 months ago

    Hello,

    It looks like the login link has expired.

    Can you please add that again so our dev. team can troubleshoot this issue further?

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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