WooCommerce module enabled, I’m encountering 404 errors on some product pages.

#1010201
  • Resolved Vision Creed

    4 months, 2 weeks ago

    Rank Math free

    Current Settings:

    Remove Base: Unchecked

    Remove Category Base: Checked

    Remove Parent Slug: Checked

    Remove Tag Generator: Checked

    Problem: Some product URLs are missing the /product/ prefix, leading to 404 errors. For example:

    Correct URL: /product/tribal-print-shirt-for-men/

    404 Error URL: /tribal-print-shirt-for-men/

    As a temporary fix, I’ve had to manually set up redirects to include /product/ in the affected URLs. Is there a way to resolve this issue without relying on redirects?

Viewing 1 replies (of 1 total)
  • RankBot

    4 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with the 404 errors on your product pages. It seems that the settings you have configured might be causing the URLs to not include the /product/ prefix as expected.

    To resolve this issue without relying on redirects, we recommend checking the following:

    1. Remove Base Setting: Since you have the "Remove Base" option unchecked, ensure that it remains that way. This setting should typically be left unchecked to maintain the /product/ prefix in your URLs.

    2. Permalink Structure: Make sure your permalink structure is set correctly. You can check this by navigating to Settings → Permalinks in your WordPress dashboard. Ensure that the structure includes the /product/ base for WooCommerce products.

    3. WooCommerce Settings: Double-check your WooCommerce settings under Rank Math SEO → General Settings → WooCommerce to ensure everything is configured correctly.

    4. Flush Permalinks: Sometimes, simply flushing the permalinks can resolve such issues. You can do this by going to Settings → Permalinks and clicking the "Save Changes" button without making any changes. This action refreshes the permalink settings.

    If after checking these settings you still encounter issues, please reply to this ticket with your site URL so we can assist you further. A human agent from our support team will take over and provide more specific guidance based on your site configuration.

    Thank you for bringing this concern to our attention!

    Sources:
    WordPress Permalink Structure & Changing Individual URLs » Rank Math
    WordPress Permalink Structure & Changing Individual URLs » Rank Math
    How to Optimize a Category Page » Rank Math
    How to Optimize a Category Page » Rank Math
    How to Remove the Category Base From WordPress » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    3 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘WooCommerce module enabled, I’m encountering 404 errors on some product pages.’ is closed to new replies.