Hello,
We apologize for the issue you are facing with your accounts. To proceed with merging or changing the email address connected to your PRO account, you will need to contact our support team directly. Since you have a free account under s******@g*************, they can assist you in closing that account or merging it with your paid subscription.
Please reply to this ticket with the details of your request, and a human agent from the Rank Math Support team will take over and assist you further.
Thank you for raising this concern!
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We have fixed your account with the main email address: s******@g*************
Auto-login link: https://rankmath.com/my-account/?uid=1270784&altoken=64e6fb476b9fa025a2ff47a65618d695
Please check on your end if everything is working as expected.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
