Help with sitemap

#1008348
  • Resolved Steven Dick
    Rank Math free

    Hey – we are a rankmath user on website https://www.thefitnessgrp.co.uk/

    Our sitemap that is being submitted to google though is outdated and we have followed the steps however it wont update – we have 88 deleted products that are constantly being shown –

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    We apologize for the issue you are facing with your sitemap. It sounds like the outdated entries are causing some confusion. Here are a few steps you can take to resolve this issue:

    1. Flush Permalinks: Sometimes, simply saving the permalinks can help refresh the sitemap. Go to Settings → Permalinks in your WordPress dashboard and click Save Changes without making any changes.

    2. Check for Plugin Conflicts: Ensure that there are no conflicting plugins that might be affecting the sitemap. You can use the Health Check plugin to identify any conflicts.

    3. Clear Cache: If you are using a caching plugin, make sure to clear your cache after making changes to your products or sitemap settings.

    4. Check Robots.txt: Ensure that your robots.txt file is not blocking the sitemap. You can check this under Rank Math SEO → General Settings → robots.txt.

    5. Re-generate Sitemap: You can try to re-generate your sitemap by going to Rank Math SEO → Sitemap Settings and toggling the sitemap feature off and then back on.

    6. Custom Canonicals: If you have set custom canonicals for any of the products, they may not appear in the sitemap. Make sure to remove any custom canonicals if you want them included.

    If you have followed these steps and are still experiencing issues, please reply to this ticket with any error messages or additional details, and a human agent from our support team will assist you further.

    Thank you for raising this concern!

    Sources:
    Rank Math Sitemap Issues and Their Fixes » Rank Math

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hey – I have followed these steps but the errors remain!

    Hello,

    Could you please share the screenshot of your sitemap section so we can check it as well?

    You can upload screenshots using this tool and add the link here.

    Looking forward to helping you.

    hi team – screenshot is within the below link

    https://imgur.com/a/KlGhsP5

    Hello,

    We’ve checked the product sitemap but we couldn’t see any deleted URLs there.

    If you’re still seeing the deleted URLs in the sitemap on your end, please follow the steps below:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    3. Apply the following filter code to your site.

    
    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');

    Here’s how you can add filter to your WordPress site:https://rankmath.com/kb/wordpress-hooks-actions-filters/

    If the issue persists, please share some of the deleted post URLs here so we can take a closer look.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Help with sitemap’ is closed to new replies.