Hello,
We apologize for the issue you are facing with the latest version of Rank Math breaking the Breakdance Builder templates and global areas. Thank you for bringing this concern to our attention.
To rollback to a previous version of Rank Math, you can use the Rollback functionality available in Rank Math SEO → Status and Tools → Version Control. If you don’t see the Version Control tab, please ensure you have switched to the Advanced mode in Rank Math.
Once in the Version Control tab, you will see an option to select from the last 10 previous versions of Rank Math. You can choose the version you want to rollback to and click the Install Version button. Here’s a visual guide:
Please remember to take a backup of your site before performing the rollback, just in case anything goes wrong.
If you need further assistance or if this does not resolve your issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for your understanding!
Sources:
Rank Math New Features – Roll Back and Beta Testing
The roll back option isn’t available on many of our new sites – no version to roll back to.
Is there a Facebook group or somewhere with bug fix requests and current support?
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We would like to check the issue closely on your website. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
NOTE: This is happening on ALL Breakdance sites at WP Engine. We will post SFTP connection info to one of the spaces.
Toilet site was already patched (fixed) by WP Engine – please see their response on the issue with Rank Math.
Both Soflyy (Breakdance) and WP Engine have logged this issue and say it’s Rank Math’s responsibility to address.
I will post new SFTP shortly, will you then be releasing an update for Rank Math to work with WP Engine??
We just posted WP-admin and SFTP access to a WP ENGINE space with Breakdance + Rankmath.
We are unable to edit pages in Breakdance. We are unable to edit global objects, templates, headers, footers, etc.
Please update Rankmath to work on WP Engine or provide steps our past Rankmath Pro customers need to take to get a refund?
Request: Change ticket title to “Rank Math isn’t compatible with WP Engine”
From Breakdance development team:
This issue occurs when using Rank Math v1.0.242 on sites hosted with WPEngine.
As a temporary workaround, you can edit the /seo-by-rank-math/includes/modules/version-control/class-beta-optin.php file and wrap the loop in get_available_versions() with an isset() and is_array() check:
if ( isset( $plugin_info[‘versions’] ) && is_array( $plugin_info[‘versions’] ) ) {
foreach ( $plugin_info[‘versions’] as $version => $url ) {
if ( ! self::is_eligible_version( $version, $beta ) ) {
continue;
}
$versions[ $version ] = $url;
}
}
Please contact the Rank Math support team and let them know about the issue so they can address it.
It seems we’re talking to bots again.
Please respond or we’ll need to use our dozen Facebook WP Dev groups to get answers on why Rankmath isn’t fixing compatibility with the World’s largest WP host.
Does this mean Rath Math won’t work on our 270-300+ Elementor Pro sites at WP Engine also?
Yoast corporate and WP Engine are willing to help us get out of this mess. Can you send a link to your current TOS agreement? As mentioned we work with hundreds of WP Engine clients running Rank Math and we need to get in front of a fix if RM won’t.
Hello,
We apologise for the inconvenience this issue must have caused you.
We have shared this with our developers. We will get back to you once we have an update or solution from them.
Thank you so much for your patience while we resolve this for you.
Since you aren’t interested in helping customers at WP Engine, can I remove the logging account I created?
As requested earlier, please provide a link to the most current TOS. We are working with WP Engine and Yoast on a formal request to refund our 265-300 customers who we recommended purchase Rank Math. This was before we were aware you only favored smaller hosts. We were mislead in believing Rank Math was a Yoast replacement, when it is not. Yoast and WP Engine are confident their setup won’t break WP sites like RM. Please send TOS when you open your office.
