Error with payment on your site

#1006422
  • Marlies Kruger

    3 weeks, 4 days ago

    Rank Math pro
    Content AI Starter Trial

    I want to buy the PRO package on your site but it’s impossible to pay. The discount is still 3 hours available.

Viewing 1 replies (of 1 total)
  • RankBot

    3 weeks, 4 days ago

    Hello,

    We apologize for the issue you are facing with the payment on our site. Here are a few troubleshooting steps you can try to resolve the payment error:

    1. Select Your Current Location: Ensure that the country displayed in the dropdown menu at the top-right corner of the checkout page is correct. If it shows a different country, click on it and select the correct one.
      Change country in Fastspring

    2. Turn Off Your VPN or Proxy: If you have a VPN or proxy server enabled, please turn it off. Some browsers also have built-in VPNs, so check your browser settings to ensure it’s disabled.
      Some browsers have in-built VPNs

    3. Disable Ad Blockers: We recommend turning off any ad blockers while attempting the transaction. Even if you did not install one, check your browser settings as some browsers come with built-in ad blockers.
      Turn off your ad blocker

    If you continue to experience issues, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern, and we hope to resolve it quickly for you!

    Sources:
    Troubleshooting Payment Issues at Rank Math » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

Viewing 1 replies (of 1 total)

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