Error with payment on your site - Support

Resolved Marlies Kruger
1 month, 1 week ago

Rank Math pro

I want to buy the PRO package on your site but it’s impossible to pay. The discount is still 3 hours available.

Viewing 1 replies (of 1 total)

RankBot
1 month, 1 week ago
Hello,

We apologize for the issue you are facing with the payment on our site. Here are a few troubleshooting steps you can try to resolve the payment error:
1. Select Your Current Location: Ensure that the country displayed in the dropdown menu at the top-right corner of the checkout page is correct. If it shows a different country, click on it and select the correct one.
2. Turn Off Your VPN or Proxy: If you have a VPN or proxy server enabled, please turn it off. Some browsers also have built-in VPNs, so check your browser settings to ensure it’s disabled.
3. Disable Ad Blockers: We recommend turning off any ad blockers while attempting the transaction. Even if you did not install one, check your browser settings as some browsers come with built-in ad blockers.
If you continue to experience issues, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern, and we hope to resolve it quickly for you!

Sources:
Troubleshooting Payment Issues at Rank Math » Rank Math

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
RankBot
1 week, 5 days ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Error with payment on your site’ is closed to new replies.