Hello,
We apologize for the issue you are facing with Content AI not responding for specific post types like Pages on your site. This can indeed be frustrating, especially when you rely on Pages for core service content.
Here are a few things you can check to troubleshoot this issue:
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Check Content AI Settings: Ensure that the Content AI settings are correctly configured to allow generation for Pages. Sometimes, specific settings might restrict functionality.
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Refresh Credits: If you haven’t done so recently, try refreshing your Content AI credits. You can do this by going to your WordPress Dashboard → Rank Math → General Settings → Content AI and refreshing the credits. Here’s a screenshot for reference:
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Content AI Limit: If you are using a Business or Agency plan, ensure that you have not reached the Content AI credits limit for your domain. If you have, you can increase the limit through your Rank Math account.
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Prompt Safety: If Content AI is returning a message indicating it cannot generate content, it may be due to the prompt being flagged as unsafe. Try modifying your prompt to ensure it doesn’t contain any unsafe words.
If these steps do not resolve the issue, please reply to this ticket with any error messages you might be receiving or further details about the prompts you are using. A human agent from our support team will take over and assist you further.
Thank you for bringing this concern to our attention! We’re here to help you get back on track with your content production.
Sources:
Resolving Content AI Related Issues » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
