Hello, we apologize for the issue you are facing with your Rank Math PRO account showing as free. It seems that you may have upgraded to PRO using a different email address than the one associated with your free account.
To resolve this, please log into your Rank Math account and check if you can download the PRO version from your dashboard. If it is unavailable, you will need to contact our support team to merge both accounts or change the email connected to your PRO account.
You can find more information on how to do this in our guide here.
If you need further assistance, please reply to this ticket with the email address you used to purchase the PRO plan, and a human agent will assist you further. Thank you for raising this concern!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
