Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
If you don’t mind us asking, is there any more particular reason why you wish to cancel your subscription? Perhaps there’s something we can help you with? We really appreciate your feedback.
However, if you have already made up your mind, while we will be sorry to see you go, we fully respect your decision.
Let us know if you need assistance with anything else.
Looking forward to helping you.
I won’t be blogging for a while due to some unfortunate circumstance, I’m really sorry about this, I just a need a refund
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.
We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
We would much appreciate any feedback you have to offer.
Thanks so much, I’m in Texas that’s means within 7 days I will receive it ? And I use a debit card
Hello,
If there are no delays with your Bank account, yes, it will be credited in the next 5 to 7 business days.
You can check your account or call your bank to verify if the amount has been reversed.
We ask for your patience regarding this matter.
If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.
Please I wanted to find out if the money has been refunded but it been 7 working days
Hello,
It’s impossible for us to know that. You’ll have to contact your banking partner and ask why the refunded amount is still not credited to your account.
What we know is that the refunded amount has already left our accounts. You can see the updated invoice in your account [see Sensitive Data section].
Don’t hesitate to get in touch with us if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
