Hello,
We apologize for the issue you are facing with the error message stating that the link has expired when updating headers and meta. This can sometimes occur due to session timeouts or issues with the server configuration.
Here are a few steps you can try to resolve this issue:
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Refresh the Page: Sometimes, simply refreshing the page can help resolve temporary issues.
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Clear Browser Cache: Clear your browser’s cache and cookies, then try accessing the page again.
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Check Server Configuration: Ensure that your server settings allow for proper handling of requests. Sometimes, server misconfigurations can lead to such errors.
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Increase PHP Session Timeout: If you have access to your server settings, consider increasing the PHP session timeout value in your php.ini file.
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Disable Plugins: Temporarily disable other plugins to see if there is a conflict causing this issue.
If these steps do not resolve the problem, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!
Hello,
Thank you for contacting us. We apologize for any inconvenience this issue may have caused.
For initial troubleshooting please follow our guide here:
https://rankmath.com/blog/the-link-you-followed-has-expired/#fix-error
Let us know how this goes.
Thanks.
I applied all recommended settings, disabled all plugins and left only RankMath, but the problem persisted.
https://prnt.sc/kedyIKe7jtp0
Hello,
In this case, please check if there’s some security rule inside your .htaccess file that may prevent saving the settings.
You can also use the default .htaccess file from here: https://wordpress.org/support/article/htaccess/
Please do take a complete backup of your website before modifying your .htaccess as it is a sensitive file.
If the issue persists, you may also check if your website has the ModSec (ModSecurity) feature enabled on your server, as it can block some bots from accessing your site.
Let us know how this goes.
I checked everything, but the problem remains 🙁
I wrote to theme support, they found this plugin error https://i.imgur.com/WbXP1A9.png
Hello,
We logged into your site and could not replicate the issue you described.
We were able to successfully modify the metadata in both Elementor and the Block editor without any error.
Please clear all caches, including the browser cache, and check again.
If the issue persists, please share a screencast showing how we can replicate this issue on your site.
You can use tools like Loom for screencasts.
We look forward to helping you further.
Thanks.
Hello,
We checked your website only with the Rank Math plugins and the default theme, and we can see the settings in the Titles & Meta are getting saved without any issues.
Most probably, the issue is occurring because of the high number of custom post types you’re using on your theme. You can check this screencast for your reference: https://i.rankmath.com/v/wgV5eA
In this case, we suggest you increase the PHP memory limit to at least 512M or 1024M and see if that works for you.
Let us know how it goes. Looking forward to helping you.
Thank you.
Here are the values of my server, but it doesn’t work.
https://skrinshoter.ru/sV89sZ1PzdV
Hello,
Please also share your FTP login details with us, so we can investigate this issue further.
We look forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
sftp login data added to sensitive data
Hello,
The directory in your FTP access you shared is limited. We can’t access the website folder for us to debug this further. Can you please verify and get back to us so we can resolve the issue?
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I added in sensetive data to log in with more advanced permissions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
