Hello,
We apologize for the issue you are facing with your Rank Math PRO subscription. It seems that your account may not be properly linked to the PRO features due to a possible mismatch in the email address used for the purchase.
To resolve this, please ensure that you log into your Rank Math account and check if you can see the PRO features there. If not, you may have upgraded using a different email address. In that case, we recommend that you reply to this ticket and provide the email address you used to purchase the PRO plan or a screenshot of the invoice you received from FastSpring.com. This will help our support team locate your PRO account and assist you further.
Thank you for raising this concern, and we look forward to helping you get your PRO features activated!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
