Hello,
We apologize for the issue you are facing with renewing your Rank Math Pro subscription. It seems that the change in your email address may have caused some complications with the renewal process.
To resolve this, we recommend that you log into your Rank Math account and check if you can access your subscription from there. If you are unable to do so, it might be necessary to merge your accounts or change the email associated with your PRO account.
Please reply to this ticket with the email address you used for your original subscription, and a human agent from our support team will assist you further in resolving this issue.
Thank you for bringing this to our attention!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
I changed the email address on my account
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Your previous Rank Math PRO subscription has already been canceled. It can’t be renewed.
You’ll have to purchase a new plan from here: https://rankmath.com/offer/
Hope that helps.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
