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Dear Sir/Madam,
I am interested in purchasing the Rank Math PRO plan, but I am facing issues during the payment process. Each time I attempt to complete the transaction, an error occurs, and I’m unable to proceed.
Could you please guide me through the steps or assist in resolving this issue so I can successfully subscribe to the PRO plan?
Looking forward to your support.
Warm regards,
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Hello,
We apologize for the issue you are facing while trying to purchase the Rank Math PRO plan. Here are some troubleshooting steps you can follow to resolve payment issues:
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Select Your Current Location
Ensure that the dropdown menu at the top-right corner of the checkout page displays the correct country you are trying to pay from. If it shows a different country, click on it and select the correct one.
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Turn Off Your VPN or Proxy
If you have a virtual private network (VPN) or proxy server enabled, turn it off. Some browsers have built-in VPNs, so check your browser settings to ensure it’s turned off.
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Disable Ad Blockers
We recommend turning off any ad blockers while attempting the transaction. Even if you did not install one, review your browser settings, as some browsers have built-in ad blockers.
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Ensure Your Card Supports International Payments
Make sure that your credit or debit card supports subscription payments and is approved for international payments in US dollars ($). If the issue persists, contact your bank to understand why your payment might be blocked.
After following these steps, please try the payment again. If you continue to experience issues, feel free to reply to this ticket, and a human agent from our support team will assist you further.
Thank you for raising this concern, and we hope to help you get started with Rank Math PRO soon!
Sources:
Troubleshooting Payment Issues at Rank Math » Rank Math -
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