How to Disable | Rank Math Constantly Pinging Our Website for Version Checks

#1002937
  • Resolved Petar

    5 months, 3 weeks ago

    Rank Math free

    Your plugin is constantly pinging our website for version checks via the following http GET request:

    //rankmath.com/wp-json/rankmath/v1/versionCheck

    How can we disable it? Further, your server is not respecting our block directives.

    We perform our plugin version checks via alternate methods.

    Thank you,

    Petar

Viewing 5 replies - 1 through 5 (of 5 total)
  • RankBot

    5 months, 3 weeks ago

    Hello,

    We apologize for the issue you are facing with Rank Math constantly pinging your website for version checks. Unfortunately, the context provided does not include specific instructions on how to disable this feature.

    We recommend replying to your ticket with this concern, and a human agent from the Rank Math Support team will be able to assist you further with this issue. If you could also include your site URL in your reply, it would help in diagnosing the problem more effectively.

    Thank you for raising this concern, and we appreciate your understanding as we work to resolve it.

    Petar

    5 months, 3 weeks ago

    Rank Math free

    Please assist. RankBot (AI) ain’t cutting it.

    Jeremy

    5 months, 2 weeks ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Please head over to your WordPress Dashboard → Rank Math → Status & Tools → Version Control and make sure the auto-update feature is disabled:

    Rank Math support

    Let us know how that goes. Looking forward to helping you.

    Petar

    4 months, 2 weeks ago

    Rank Math free

    Hi Jeremy,

    Apologies for the late reply.

    We found the root cause of our report and fixed it.

    Thank you!

    Petar

    Ike

    4 months, 2 weeks ago

    Hello,

    We’re delighted to hear that this issue has been resolved. We appreciate your feedback.

    This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘How to Disable | Rank Math Constantly Pinging Our Website for Version Checks’ is closed to new replies.